At KithHR, we believe in complete transparency. Our pricing structure and trial options are designed so that every business owner can thoroughly test and evaluate our platform before committing to a paid subscription.
1. Free Forever Plan (Up to 15 Employees)
All UK accounts with up to 15 employees receive Free Forever access to KithHR Pro features with no credit card required upfront.
Small teams of 1 to 15 employees enjoy 100% unrestricted access to all Pro features (including PIN Kiosk, GPS Geofencing, Live Attendance Radar, and Pre-Payroll Drafts) completely free of charge.
There is no expiration date on the free tier for teams with 15 or fewer staff members.
2. Subscription Billing & Non-Refundable Policy
For teams with 16+ employees requiring high-volume Pro subscriptions:
Paid Subscriptions are Non-Refundable: All payments made for Pro subscriptions (whether on a monthly or annual billing cycle) are non-refundable once processed.
No Partial Refunds: There are no prorated refunds or credits for partially used billing months, unused employee seats, or mid-cycle plan downgrades.
Upgrades: Adding additional employee seats or switching from monthly to annual billing takes effect immediately, with prorated charges processed securely via Stripe.
3. One-Click Subscription Cancellation
You retain complete control over your subscription at all times:
Cancel Anytime: You can cancel your paid subscription at any time directly in your account under Settings → Subscription.
Continued Access: Upon cancellation, your Pro features will remain fully active until the end of your current paid billing period. No further automatic charges will occur.
Automatic Free Fallback: If your account has 15 or fewer active employees upon plan expiry, your workspace will automatically revert to the Free tier without any data loss.
4. Exceptions & Billing Enquiries
If you believe a technical error or unexpected duplicate charge occurred during transaction processing by Stripe, please reach out to our billing team within 14 days of the transaction. We review all administrative issues on a case-by-case basis.
